A practical guide for organisers and suppliers, from account verification and preparing products through collection and settlement.
9 video lessonsQR collection photo guideFor organisers and suppliersNo sign-in needed
Lesson 06
Collect orders and record payments
2:31
The organiser finds the customer’s order, checks the goods, confirms collection and records the amount actually received.
BuyerOrganiser
The videos use demonstration accounts and a lime group buy, with Chinese on-screen captions. Screens may change as the product develops; follow the current interface.
Find the order by number or sequence and check the customer, products and allocated quantities.
2
Hand over the goods and confirm that the order has been collected.
3
Record the money actually received and check the net collections and remaining balance.
Before moving on
Check both collection status and money records. Confirm them separately so the amount received is not missed.
Need a little more detail?
Frequently asked questions
How does the supplier see the order totals?
After a cooperative campaign closes, the organiser checks demand in the preparation list and the supplier views the campaign batch in Supply. Sharing a product list and reviewing a closed campaign’s supply batch are separate stages; see lessons 2 and 4.
Does sharing a catalogue automatically launch a campaign?
The organiser still needs to accept the list, select products, set customer prices, a deadline and collection arrangements, then publish the campaign. Supply and customer prices are managed separately.
Is collection the same as recording payment?
Collection and money received are separate records. Confirm collection after handing over goods, then record the actual payment and check the remaining balance. The current collection workbench also supports lookup and collection; the video demonstrates the list-based approach.
Does KOEE.LIFE transfer money or calculate profit?
Currently it does not collect funds, transfer money automatically or pay commissions. Both parties agree and settle offline; the system keeps settlement and receipt records. The difference between customer collections and supplier payments is not automatically net profit.
What if quantities or amounts do not match?
Check the campaign’s products, orders, goods and payment records first, then use the available return, refund or correction tools. Do not record the same delivery or payment twice. These introductory videos cover the normal completion workflow.